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How long does Firmoo take to ship?
If for any reason, our manufacturers’ processing time is delayed for 3 or more days, longer than above timeframes, please email to service@firmoo.com.
| Lens Type | Processing Time |
|---|---|
| Non-Rx | 1-2 business days |
| Single vision | 2-3 business days |
| Blue-light blocking | 3-5 business days |
| Driving | 3-5 business days |
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How do I track my order on Firmoo?
- Live Chat (5am – 8pm PST)
- Send us a message.
- 1-855-487-6006 (7am – 4pm PST)
- Track my order.
Are Firmoo glasses good?
Eyeglasses: Good quality for the price. I expected very cheap quality but they are very sturdy and well packaged by the Firmoo. Process: Everything is self explanatory. Make sure you type in your prescription right and shipping address right before submitting your order.
Where is Firmoo based?
Firmoo dub themselves a ‘Global Online Optical Store’ and offer prescription eyewear at reasonable prices across the globe. Though their currency is set by default to US Dollar and they have a New York address, their production is actually based in China.